Billions of dollars are invested in programs and projects daily. The financial and opportunity cost of investment in programs that fail to deliver on strategic outcomes continues to be a significant challenge for organisations.
Undertaking a Program Strategic Alignment Review ensures that strategic benefits and outcomes agreed by executives and key sponsors will be met; facilitates effective and successful program delivery; saves substantial amounts of investment in program re-work; and helps organisations to realise their Return on Investment (ROI).
A Janellis client recently had a high-profile enterprise program in-flight that was composed of a portfolio of multiple technology projects. The program, at the outset, was thought to have had clear and well-defined strategic benefits and outcomes agreed with the Executive.
During a critical stage of the program, concerns were raised and specific questions posed:
- “Are the strategic outcomes going to be met?”
- “Are we doing the projects in the right order?”
- “Are the projects going to meet Executive expectations?”
- “Is the program set up for success?”
An urgent and independent Program Strategic Alignment Review was conducted by Janellis with the goal to answer the above listed questions and provide evidence and recommendations to support the findings.
The assignment was sponsored at the Executive level with a clear mandate but also coincided with an organisational restructure that was in progress. The uncertainty and lack of clarity around ownership made the approach to effective stakeholder engagement critical in ensuring the assignment was completed successfully.
One-on-one interviews were conducted with a diverse range of stakeholders and the findings were that the program had been under-resourced and under-funded due to competing economic demands, and there was a lack of clarity and ownership in key areas.
It was found that the program had not been structured as well as it should have and key decisions at a project level had been made based on spend rather than the combination of ‘best solution’ and ‘cost’. Importantly it was also found that the strategic objectives, benefits and outcomes had not been defined well enough.
The Program Strategic Alignment Review Report was provided to the Chief Executive as an independent assessment with an agreed revised plan and strategy, including the case for new funding commitment to invest in fixing the program. The program was re-defined with clearer and more detailed outcomes and expectations, and more strategic consideration for stakeholder engagement and alignment.
Post-engagement the client assigned a new senior program manager to lead the high-profile program. The contents of the review and report were critical in helping the program manager to make the right decisions in re-setting the program and re-affirming the strategic benefits and desired outcomes. The program has now been successfully delivered.
Janellis Strategic Alignment Reviews can be done at any stage during a project or program using our consultative discovery process. A Program Alignment Report is created with findings and recommendations delivered in a succinct and visual way and typically includes an Executive Summary, Program Overview, Key Insights, Concerns, Recommendations, and an Action Plan.