CHANGE AND TRANSFORMATION
Delivering effective and successful enterprise-wide change and transformation programs
Enterprise Change Management
Many organisations have change managers across their business at various levels and for specific phases of projects but few have an enterprise change view or capability that they are satisfied with.
Strategically focused and enterprise-wide change management will enable and accelerate the execution of strategy.
Beyond the traditional change management thinking there is strong desire to be able to ‘galvanise an entire organisation’ or business area to achieve the strategic vision and to help drive the change.
For some projects, behaviour change has been a hoped-for outcome, and as such, a cause of significant frustration for enterprise program managers. By flipping the model, and making behaviour change a clear primary goal, organisations are able to drive long-term, measurable specific behaviour and business change.
The process of behaviour-led business transformation is driven by clear definitions and metrics. Once these behavioural definitions and metrics are made measurable, the organisation can set about the process of influencing and driving them.
The best way to enable or accelerate the change is to take a ‘leader-led’ approach. A leader-led approach is where the messages and behaviours are communicated directly by the CEO and the Executive Leadership Team and cascaded down.
Transformation Programs
Transformation initiatives require a different level of thinking and a more sophisticated set of guiding principles that go beyond traditional portfolio or project management methodologies to ensure their success.
Transformation means different things to different organisations and examples of criteria being used include:
- Significant financial impact or investment;
- Large-scale and multi-faceted, impacting: strategy; structure; people; systems; process; technology; skills; culture and behaviours; and
- Operating over extended periods with sustained changes required. Initiatives that meet the criteria above have many dimensions that need to be managed simultaneously and over a long period of time, and this can present some unique challenges to an organisation.
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