Decision Support Tool
Critical Thinking Framework
Executives and teams use the Decision Support Tool to navigate their most complex challenges and opportunities by enabling team-based critical thinking.
7 Step Process
Enabling Team-Based Critical Thinking
The Janellis Decision Support Tool-Critical Thinking Framework has been applied to all types of decision-making, at all levels of an organisations and across a wide-range of industries and regions, since 2007.
The 7-Step Process draws upon a combination of strategic and critical thinking skills and harnesses the diverse experiences and perspectives of the team to enable complex problem-solving.
The framework is used in situations that require rapid decision-making by individuals as well as team-based decision-making for more complex or emerging situations.
Using the 7-Steps enables individuals and organisations to build agility and resilience.
The Value of the Critical Thinking Framework
The Janellis Critical Thinking Framework-Decision Support Tool is designed to help individuals and teams make high-quality decisions. It is most effective when used in collaboration with others to gain input and perspective. Teams use the framework to:
- Clarify the facts and assumptions in a changing situation
- Challenge assumptions and uncover blind spots
- Build a shared view of the risks and opportunities
- Generate new perspectives and unique insights
- Facilitate deeper levels of thinking on a complex problem
- Inform critical decisions that may have cascading impacts
- Re-calibrate and re-orient strategy using real-time data
- Enable a more agile and adaptive capacity to deal with change
- Provide robust, objective, defendable decision-making
- Align a diverse group of stakeholders on complex issues
- Uplift critical thinking capability
- Develop contingency plans
- Stress test strategy
Discover how the Critical Thinking Framework can help you
The framework enables high quality rapid decision-making that is: data-driven; efficient; transparent; complete; visible; discoverable; defendable and balances risk and opportunity.
The framework enables critical thinking skills and behaviours including analysing; searching; distilling; clarifying; verifying; questioning; collaborating; challenging; perceiving; forecasting; solutioning; prioritising; actioning; communicating.
Using the framework helps to build a strong risk culture when aligned with purpose, risk appetite and strategy.
Click on each role to discover more.
Janellis Critical Thinking Framework
What is the situation? Step 1 is a quick assessment of whether critical thinking and high-quality decision-making are required.
Who do we need? Step 2 is an assessment of which skills or experience are required or would assist in the decision-making process.
What do we know? Step 3 facilitates the separation of facts from assumptions. This is one of the most crucial steps as there may be conflicting or incomplete information. Identifying immediate actions and distilling information to agree on the ‘main issue, risk or opportunity’ also occurs at this step.
What may happen? Step 4 allows teams to pivot between risk and opportunity by considering potential scenarios in relation to the known facts.
What might be the impacts? Step 5 considers all of the potential impacts of the current situation or potential scenarios which is used to inform decision-making at Step 6.
What do we do? Step 6 is agreement on decisions reached and the prioritisation of actions for now and later, based on the preceding steps.
What do we communicate? Step 7 is an agreement on key messages, key stakeholders involved and how the information will be communicated.
Critical Thinking Master Facilitator
Case Study Examples of Using the Framework
Technology Team
The global team in a Nasdaq listed technology company completed the Janellis Critical Thinking Professional Accreditation Program to embed rigour and uniformity in everyday decision-making.
Project Team
The non-financial risk project team within a major Australian financial institution uses the critical thinking framework to improve the speed and quality of their decision-making for complex problems.
Risk Team
The risk team within a wealth management organisation completed the Critical Thinking Professional Program to embed a more transparent and objective approach to decision-making.
What our clients say
Building Personal Resilience
Using the Critical Thinking Framework
Wellbeing and personal resilience are key focus areas for many organisations. The Janellis Decision Support Tool is used to build personal and professional resilience by:
- Creating awareness of the value and need to draw on the skills, experience, and support of others when facing challenging situations.
- Generating a more objective view of the facts by including positive facts.
- Gaining perspective on a situation that may be difficult or emotionally charged.
- Understanding personal and professional impacts and priorities within decision-making.
- Obtaining fresh insights, input and solutions from others’ perspectives and experiences.
- Developing confidence in the ‘completeness’ of decision-making and developing a plan for action.
- Identifying people who can support the plan and communicating effectively with them.
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