2. VALIDATE

Stakeholder communication

Preparatory information sent to collaborators about their role and the process

Facilitated detailed discovery with key sponsors

Facilitated detailed discovery meetings with key sponsors to validate requirements, design concepts, key messages, risks/issues, desired outcomes:
- one-on-one sessions
- group meetings

Creating an environment for collaborative creativity

Creating an environment for collaborative creativity:
- critical questioning
- creative thinking
- open communication
- aligning all stakeholders to an outcome