Agile Coach and Scrum Master

A seasoned agile coach/scrum master, practitioner, trainer and practice leader with more than 10 years’ experience and a passion for building productive teams in large and complex working environments including Financial Services.

Key achievements:

• Coached BAU and project teams in the adoption of Kanban, Scrum, feature-driven development practices to focus the team on getting quality work done, keeping the work visible and incorporating customer feedback was manageable.
• Established a shared and visible backlog with a consistent way to value and prioritise competing demands so teams could move more quickly and with more confidence and therefore deliver better quality results.
• Coached teams to turn difficult situations into opportunities to improve by building a culture of experimentation, shared accountability, feedback loops and curiosity so lessons were learned quickly without getting bogged down in acrimony.
• Set up a learning practice and program for the End User Experience platform that provides functional, communication and user experience skills they can apply on a daily basis. Short courses for human-centred design, risk management, running retrospectives, and so on.

Core skills:

• Improves the productivity of small teams in large and complex environments. Enables technology, business process and hybrid teams to transform ways of working to deliver more value and remove wasted effort through training and coaching in the agile/growth mindset as well as practices.
• Creates team environments with high trust, competence, commitment, autonomy and transparency, enabling team members to assume a high degree of accountability and pride in their work, and those best suited to the subject matter to make decisions.
• Identifies customer and user value, Kanban and Scrum agile methodologies, analysing processes and systems, running workshops and events, agile transformations, tracking and managing work using digital tools.