Ryan

Associate Director

Ryan is a transformation and innovation lead with experience in service design and large organisational restructures. He uses a combination of Customer Centred Design, Lean Six Sigma and Critical Thinking to achieve key business objectives for complex client initiatives.

Skills:

Strategy design, operating model design, new business models, stakeholder engagement expertise, high-level of problem-solving skills, creative lateral thinking and business advisory

Education & Accreditation:

MBA, Critical Thinking Master Facilitator, Six Sigma Black Belt, Design Thinking

Industries:

Education, Retail, Financial Services and Technology

Examples:

Ryan has delivered the organisational redesign of a leading Education provider implementing redesign approach and accelerated implementation plans.

Ryan has delivered Design Thinking experience for the Life and Health AU/NZ team of a Global Insurer, providing capability development to help the team better understand their customers and develop innovative product solutions.

Ryan has designed and implemented end-to-end cost model solution (from point of manufacture to shelf in store) to improve visibility and accuracy of supply chain costs for decision making processes for a leading retail business.